FAQ

At TiffanyCars, we believe in making car rentals as seamless as possible. Here is our simple 4-step process to reserve your car:

1. Choose your vehicle: Browse our wide range of vehicles from compact cars to luxury models and select the one that best suits your needs.

2. Select dates and location: Choose your pickup and drop-off dates along with the location. We offer flexible options in various locations across Costa del Sol.

3. Add extras (if required): Add optional extras like child seats, GPS, or additional driver cover to your booking.

4. Complete your booking: Enter your personal details, select your preferred payment method, and confirm your booking. You will receive an instant confirmation email with all your rental details.

At TiffanyCars, your safety and peace of mind are our top priority. Hence, we offer several insurance options:

1. Collision Damage Waiver (CDW): This reduces your liability to a certain amount in case of an accident.

2. Theft Protection (TP): In the unfortunate event that the rental car is stolen, TP limits your financial responsibility to a fixed amount.

3. Personal Accident Insurance (PAI): PAI covers the driver and passengers for medical and ambulance expenses in case of an accident.

Please read our insurance policy for detailed information on coverage and exclusions.

We operate with a Full-to-Full fuel policy. When you pick up your rental car, the fuel tank will be full or part-full. You are expected to return the car with the same amount of fuel as when you received it. In case the car is returned with less fuel, a standard refueling charge will apply.

We understand that every journey is unique. That’s why we offer two different kilometer policies:

1. Unlimited Kilometers: This is ideal for long trips or if you plan on doing a lot of driving. With this policy, you don’t have to worry about how far you travel.

2. Limited Kilometers: If you’re planning a shorter trip, our limited kilometer option offers a lower rate. But remember, if you exceed the limit, additional charges apply.

We strive to make every trip with us a pleasant experience. Please contact our customer service team if you have any questions or need assistance.